Blog

Archive: February 2020

Why your business needs Zoho Analytics

, , Haya Solutions Inc., Information Technology, Products

Richard Vidgen and his co-authors Samuel N. Kirshner and Felix Tan said: “A key aspect of business analytics is that it is part of an organizational change and transformation initiative to move the enterprise towards being data-driven – a situation where decisions are routinely taken on the basis of data and evidence rather than that of the ‘Hippos’ (highest paid person’s opinion). Change of this order does not take place purely bottom-up and it certainly does not happen through technology investments alone – it needs senior management will and support”.

Businesses of all types and sizes can benefit greatly from the recent advances in business intelligence platforms. BI platforms, such as Zoho Analytics give business executives the tools to collect and analyze data and gather valuable insights to improve business operations and profitability.

From our experience with several clients, who implemented Zoho Analytics, we have seen how the insights gained helped in the decision-making process and connecting different data sources and modelling business strategies. With our expertise in implementing Zoho products, we helped our clients to build custom queries and reports according to their changing needs.

As Zoho Analytics includes highly customizable tools, we managed to use it as a data warehouse with one of our clients who needed to connect different departments using different systems. This a common case with several clients, who established their business operations/ units as silos. In such cases, one of our solutions is to create a user-friendly interface embedded in a website taking advantage of the customizable tables and charts. 

One of the important features of Zoho Analytics is that it is user-friendly, this allows all the employees in the company or the organization of different technical background and varying skill levels to use the tools, access and analyse data and build their insights and reports. The visual representation of the data and the different dashboards included makes understanding and interpreting the information easier and beneficial in improving the business processes.

Business analytics are weaved in Business Intelligence (BI), which is defined as: “a set of processes and technologies that convert data into meaningful and useful information for business purposes”. So, implementing an easy to use, yet powerful reporting software is crucial to maintain the health and sustainability of the business. At the beginning of any implementation project, it is expected to spend several hours setting up and establish the applications, customizing the reporting tools and data entry. However, once the implementation and set up phase is done, data will be useful and once new data is added, all the reports update. The sharing and drag and drop functionalities are amazing tools for all employees to share actionable insights and dashboards with other employees and management teams according to access authorization levels. In addition, incorporating excel sheets and historic data into the system is an easy and quick task, in addition to many other automated options and drill down.

We are in favour of the professional, visually pleasing dashboard and the capabilities to import data from different file formats. Teams can design and customize their reports.

 

See you in Cairo at Zoholics

, , Events, Haya Solutions Inc.

As a Zoho partner, Haya Solutions is pleased to inform all our current and future clients that we will be attending Zoholics, the annual user conference organized by Zoho Middle East. The conference will be held on the 19th of February, 2020 at the Nile Ritz-Carlton hotel.

Since we partnered with  Zoho, our team is keen to attend conferences and other activities to meet other partners and experts coming from all over the world. In Zoholics conferences, we seize the opportunity to network and learn to be ready to take our clients’ businesses and operations to the next level. 

As we serve a wide array of industries, the best way to serve our clients is to keep learning the best practices, and keeping up-to-date with new products and advances. Our mission is to help our clients transform their businesses and revolutionize their processes using a cutting edge suite of Zoho applications and other solutions, and being informed helps us – Haya Solutions Team – to design, customize and implement the right solution for your business. 

Whenever one of our team members attends one of Zoho events, we make sure to share the information and the experience takeaways with other Haya team members; this way, the whole team will get the chance to broaden their knowledge and learn more about different products. We are also placing great importance on listening to our clients and learn more about the challenges they face when implementing any of the Zoho applications. We value the feedback we receive from other partners and product teams and we are always eager to apply the lessons we learn through our own experience serving our clients and other users across the globe.

In the end, we would be thrilled to meet you in person at the conference if you have the chance to attend, and our team members will be ready to answer all your questions and listen to your feedback.

Is your medical practice secured on the Cloud?

, , Products, Software Development Projects

In 2019, almost 15 million Canadians – including students – were affected by a data security breach of Life Labs[1] system. The patients’ personal data hack of Life Labs – a Canadian health care provider specializing in laboratory tests – is estimated to lead to a $1 billion lawsuit.

Data security breach is a nightmare for any medical practice, and patients’ personal information must be protected in all means available to prevent potential identity theft, cybercrimes and fraudulent financial transactions. As a healthcare provider, either a doctor, laboratory, or other healthcare professions, your practice is obligated by law to protect your clients’ information and data. Several regulations are implemented throughout the years to ensure the compliance of medical practices and healthcare providers; such as the US standards, HIPAA (the Health Insurance Portability and Accountability Act), which aims at health insurance portability and protection of patient privacy, including both data and information stored in physical files or electronic data. Canadian regulations are getting more restrictive due to recent security breaches, and there is an emerging trend in the market for tightening data security measures to protect patients’ data.

With digitizing access to the healthcare information by patients and other healthcare providers comes the risks of data security, which is one of the niche services and specialities of Haya Solutions. Haya Solutions worked with medical practices and healthcare providers to ensure that their e-systems and applications are HIPAA-compliant and provide the highest protection to their patients’ and clients’ information and other sensitive and demographic data. Our services of building regulations-compliant applications also ensure that the medical practice or the healthcare facility is ready for any data security audits while providing HIPPA compliance reporting requirements, for example.

The latest IBM Data Security Report[2] estimates that the average total cost of a data breach is $ 3.92 million. In addition to the costly financial losses, compensations and ransoms paid by the medical practice or the healthcare provider, there are the intangible costs of bad reputation and image. That’s why healthcare providers need to be prepared.

      Alvi Armani’s testimonial

 

To help our clients, we have developed a strict process to implement data security in medical practices and healthcare establishments:

1-    Establish your guard

In this stage, we work closely with the healthcare provider’s team to implement the proper systems in place and perform a digital transformation to manage access to information. We ensure appropriate measures of authentication and verification are in place; apply robust access controls and use analytics to ensure compliance to regulations and monitoring activities.

 2-    Manage Threats

 We implement highly secured solutions to protect our client’s business against cyber threats as well as unauthorized internal access that might lead to internal security breaches.

 3-    Monitor and audit

With the ever-increasing volume of hacks and breaches, we believe that monitoring protocols should be implemented to deal with the complexity of the IT systems in the healthcare industry including, but not limited to, multi-clouds, data distribution, big data, and new and emerging threats.

 4-    Correct and remediate

To recover after a data security breach is utmost important to our client’s business. Our data security professionals work to increase the digital resilience of our client’s systems by tackling any gaps in the business operations and compliance with local and global regulations.

5-    Be Proactive

 Being proactive in protecting your medical practice of establishment is not a luxury but a must in this day and age of cloud-based services.  To do so, the healthcare provider needs to partner and collaborate with the right solution provider that acquire the skills and expertise required to protect against data security breaches.

 

 

[1] https://www.cpomagazine.com/cyber-security/lifelabs-data-breach-the-largest-ever-in-canada-may-cost-the-company-over-1-billion-in-class-action-lawsuit/

[2] https://www.ibm.com/security/data-breach