The food and beverage industry was one of the most industries hit by COVID-19. Restaurants and coffee shops were struggling since the dine-in has been banned by the governments, and they don’t have a ready online system to receive orders or get paid.
In March 2020 only the restaurant’s revenue dropped by 48% compared to March 2019. COVID-19 will come to an end sooner or later. However, people will stay scared of dinning-in. Therefore, we don’t expect a full business recovery to happen immediately.
During the lockdown, the pickup and delivery were allowed, and the online ordering increased dramatically. However, most of the restaurants were not ready for that change, and therefore all the advantages went to the delivery partners such as Uber Eats, DoorDash, and Skip the Dishes. These companies’ revenue increased dramatically in March 2020 and thereafter
The food delivery companies charge the restaurant about 30% of the total order amount for online presence. In addition, they charge the customers other amounts for the delivery services.
If the restaurant has a ready website enabling online ordering and payment; they would easily save 30% of additional cost which is almost taking away their profit; just to stay operational!
Furthermore, customers especially loyal customers, prefer to order directly online from the restaurant’s websites to save the cost of the delivery’s partners.
Most of the restaurants’ owners know it is extremely important to have an online presence where they can offer their menu, receive confirmed, and paid orders. But they have some issues hold them back from this important step:
1- High Cost, especially during business downtime
2- They are not tech-savvies “or think so”
3- Time and efforts to get this done
However, Shopify & Haya Solutions had a solution made for small and large Restaurants, Fast Food, and Coffee Shops to build the e-store in a very short time and within a very limited budget. The solution is very user friendly and anybody who has basic computer skills can manage it. The solution will cut 30% of your cost, and increase your direct sales. It starts at 500$ and 1 week to be online.