The food and beverage industry was one of the most industries hit by COVID-19. Restaurants and coffee shops were struggling since the dine-in has been banned by the governments, and they don’t have a ready online system to receive orders or get paid.

In March 2020 only the restaurant’s revenue dropped by 48% compared to March 2019.  COVID-19 will come to an end sooner or later. However, people will stay scared of dinning-in. Therefore, we don’t expect a full business recovery to happen immediately.

During the lockdown, the pickup and delivery were allowed, and the online ordering increased dramatically. However, most of the restaurants were not ready for that change, and therefore all the advantages went to the delivery partners such as Uber Eats, DoorDash, and Skip the Dishes. These companies’ revenue increased dramatically in March 2020 and thereafter

The food delivery companies charge the restaurant about 30% of the total order amount for online presence. In addition, they charge the customers other amounts for the delivery services.

If the restaurant has a ready website enabling online ordering and payment; they would easily save 30% of additional cost which is almost taking away their profit; just to stay operational!

Furthermore, customers especially loyal customers, prefer to order directly online from the restaurant’s websites to save the cost of the delivery’s partners.

Most of the restaurants’ owners know it is extremely important to have an online presence where they can offer their menu, receive confirmed, and paid orders. But they have some issues hold them back from this important step:

1- High Cost, especially during business downtime
2- They are not tech-savvies “or think so”
3- Time and efforts to get this done

However, Shopify & Haya Solutions had a solution made for small and large Restaurants, Fast Food, and Coffee Shops to build the e-store in a very short time and within a very limited budget. The solution is very user friendly and anybody who has basic computer skills can manage it. The solution will cut 30% of your cost, and increase your direct sales. It starts at 500$ and 1 week to be online.

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From canceled events such as conferences and festivals, to work-from-home to banning communal cups in clubs and churches, and reusable cups in cafes and fast-food restaurants, all these are actions taken by different businesses as a response to the corona-virus outbreak.

Experts confirm that we are currently experiencing one of the worst economic downfalls since the financial crisis in 2008. Stock markets and airline companies were the first to receive the hit, and it is predicted that almost all businesses will experience some sort of stress during the outbreak. However, not all businesses – especially small businesses – are aware of the appropriate measures they have to put in place to ensure the resilience and sustainability of their operations.

The fundamental measure in protecting your business during these tough circumstances is to avoid being in groups and maintain the office environment and work teams. Here, we give you three ways to employ technology to protect your business, employees, and customers best.

VIDEO CONFERENCING TOOLS

With our complete communication system from RingCentral, you can arrange meetings with your team members and clients from any location. Whether you, a team member or your client works from home in a local location or oversees or even in quarantines, your team can use RingCentral.

Haya Solutions Inc. – Cloud Application, Mobile App And ERP Applications. Partner RingCentral The complete cloud communications system that works across all your locations

RingCentral has many office communication and collaboration capabilities to organize and manage video conferencing, as well as allowing you to use a local phone number and local currency billing.

CLOUD BUSINESS SOLUTIONS

Did you now that you can run your entire business entirely remotely and work with all your employees over the internet! Our leading solutions NetSuite and Zoho One are great platforms to manage almost all your business functions from issuing invoices, collecting payments, managing operations, sales, inventory, accounting, and orders.

Haya Solutions Inc. is one of the 20 companies that are at the forefront of tackling customer challenges and part of the honored group of companies, on CIO Review Platform – Netsuite.

All functions and applications are integrated online with complimentary mobile and native versions, along with many extensions and extras that fit every business need.

TOUCH-LESS ATTENDANCE TOOLS

One of the prominent ways Corona-virus spreads by is the contact with contaminated surfaces or objects; this makes using the traditional attendance devices is a considerable risk to any business.

Our topnotch attendance application, AttendLab can help you in controlling possible infection and spread of any viruses. The app allows for face recognition without fingerprint or pen and paper.  Also, with the recommendation of using video conference meetings and implementing work-from-home programs, you can use AttendLab to track attendance of your team at home or remote locations.

AttendLab is a simple attendance system with a user-friendly interface. The well-designed dashboard provides quick statistics on your active devices, employees, and their attendances and locations globally.

Give us a call today to discuss your specific needs and get answers from experts to your questions about working and managing business operations and teams remotely.

15-20 years ago, with the internet revolution, having a website for your business was solely for big corporations. Year after year, having a website for your business is the norm, no matter how small your business is. Nowadays, we are experiencing a similar situation and soon, all companies – despite the size and revenue – will be forced to have a mobile app. So, if you think that your business does not need an app, think again!

Smartphones are replacing almost every other apparatus in our lives. Just think when was the last time you used an old-fashioned calculator or alarm clock or land-line phone. Think of the apps you install every day on your smartphone to interact with other people, search for information and products, plan your day, and detect your calories and weight. Recent researches claim that we spend more time while our eyes mesmerized on our little screens than ever, and so do your customers.

Whether you offer a service  or sell a product, your business needs a mobile app and here is why:

Are you visible to your customers?

Your customers spend a long time every day on their smartphones and other mobile devices using different applications. When you build a mobile app for your business, you will get the opportunity to be in front of your customers’ eyes. As recent statistics show that 86% of people use mobile apps vs 14% who use traditional browsers, your business app will allow you to reach your customers, interact with them, and sell your product or service to them.

What is your direct marketing channel?

There are several channels for marketing and reaching your customer, and your business mobile app will allow you to reach the customer through push notifications with the latest offers, sales and special promotions. Your business app can send reminders to customers and even ‘poke’ them if they left products in their cart and did not complete a transaction, therefore an excellent opportunity to increase your sales and grow your business.

Do you market locally or internationally?

Whether you target local customers or regional or international customers, your business mobile app can help you focus on them, send them localized offers and attract them to your store, office, location or an event you participate at based on the location-based data that has been collected through your business mobile app. This will create a strong presence of your business within your target market.

What value do you provide to your customers?

Our customers are demanding more value for money and more tailored and customized services and products. As businesses, we need to cater to our customer’s demands to stay relevant and competitive. Your business mobile app will help you provide more value to your customers.

In addition to notifications and special offers, you can build extra smartphone-based offers and app loyalty and reward programs

What data do you collect?

As we are fast-moving towards smartphone marketing, collecting data through your business mobile app is crucial to your business. The data collected can provide great insights about how your customers perceive your products or services and enable you to take the right decision regarding product or service development.

I am convinced, now what?

To build your business mobile app, you have two routes, or to develop your own app development team in-house or hire Haya Solutions.

Hiring your own team is an extensive process that includes recruiting, interviewing, and so many other phases that might lead to a meager return on investment (ROI).

On the other hand, if you decide to go the second route and hire us, you will partner with expert coders and developers who will work closely with you to build your top-notch mobile app and help you connect with your customers and beat your

Richard Vidgen and his co-authors Samuel N. Kirshner and Felix Tan said: “A key aspect of business analytics is that it is part of an organizational change and transformation initiative to move the enterprise towards being data-driven – a situation where decisions are routinely taken on the basis of data and evidence rather than that of the ‘Hippos’ (highest paid person’s opinion). Change of this order does not take place purely bottom-up and it certainly does not happen through technology investments alone – it needs senior management will and support”.

Businesses of all types and sizes can benefit greatly from the recent advances in business intelligence platforms. BI platforms, such as Zoho Analytics give business executives the tools to collect and analyze data and gather valuable insights to improve business operations and profitability.

From our experience with several clients, who implemented Zoho Analytics, we have seen how the insights gained helped in the decision-making process and connecting different data sources and modelling business strategies. With our expertise in implementing Zoho products, we helped our clients to build custom queries and reports according to their changing needs.

As Zoho Analytics includes highly customizable tools, we managed to use it as a data warehouse with one of our clients who needed to connect different departments using different systems. This a common case with several clients, who established their business operations/ units as silos. In such cases, one of our solutions is to create a user-friendly interface embedded in a website taking advantage of the customizable tables and charts. 

One of the important features of Zoho Analytics is that it is user-friendly, this allows all the employees in the company or the organization of different technical background and varying skill levels to use the tools, access and analyse data and build their insights and reports. The visual representation of the data and the different dashboards included makes understanding and interpreting the information easier and beneficial in improving the business processes.

Business analytics are weaved in Business Intelligence (BI), which is defined as: “a set of processes and technologies that convert data into meaningful and useful information for business purposes”. So, implementing an easy to use, yet powerful reporting software is crucial to maintain the health and sustainability of the business. At the beginning of any implementation project, it is expected to spend several hours setting up and establish the applications, customizing the reporting tools and data entry. However, once the implementation and set up phase is done, data will be useful and once new data is added, all the reports update. The sharing and drag and drop functionalities are amazing tools for all employees to share actionable insights and dashboards with other employees and management teams according to access authorization levels. In addition, incorporating excel sheets and historic data into the system is an easy and quick task, in addition to many other automated options and drill down.

We are in favour of the professional, visually pleasing dashboard and the capabilities to import data from different file formats. Teams can design and customize their reports.

As a Zoho partner, Haya Solutions is pleased to inform all our current and future clients that we will be attending Zoholics, the annual user conference organized by Zoho Middle East. The conference will be held on the 19th of February, 2020 at the Nile Ritz-Carlton hotel.

Since we partnered with  Zoho, our team is keen to attend conferences and other activities to meet other partners and experts coming from all over the world. In Zoholics conferences, we seize the opportunity to network and learn to be ready to take our clients’ businesses and operations to the next level. 

As we serve a wide array of industries, the best way to serve our clients is to keep learning the best practices, and keeping up-to-date with new products and advances. Our mission is to help our clients transform their businesses and revolutionize their processes using a cutting edge suite of Zoho applications and other solutions, and being informed helps us – Haya Solutions Team – to design, customize and implement the right solution for your business. 

Whenever one of our team members attends one of Zoho events, we make sure to share the information and the experience takeaways with other Haya team members; this way, the whole team will get the chance to broaden their knowledge and learn more about different products. We are also placing great importance on listening to our clients and learn more about the challenges they face when implementing any of the Zoho applications. We value the feedback we receive from other partners and product teams and we are always eager to apply the lessons we learn through our own experience serving our clients and other users across the globe.

In the end, we would be thrilled to meet you in person at the conference if you have the chance to attend, and our team members will be ready to answer all your questions and listen to your feedback.

In 2019, almost 15 million Canadians – including students – were affected by a data security breach of Life Labs[1] system. The patients’ personal data hack of Life Labs – a Canadian health care provider specializing in laboratory tests – is estimated to lead to a $1 billion lawsuit.

Data security breach is a nightmare for any medical practice, and patients’ personal information must be protected in all means available to prevent potential identity theft, cybercrimes and fraudulent financial transactions. As a healthcare provider, either a doctor, laboratory, or other healthcare professions, your practice is obligated by law to protect your clients’ information and data. Several regulations are implemented throughout the years to ensure the compliance of medical practices and healthcare providers; such as the US standards, HIPAA (the Health Insurance Portability and Accountability Act), which aims at health insurance portability and protection of patient privacy, including both data and information stored in physical files or electronic data. Canadian regulations are getting more restrictive due to recent security breaches, and there is an emerging trend in the market for tightening data security measures to protect patients’ data.

With digitizing access to the healthcare information by patients and other healthcare providers comes the risks of data security, which is one of the niche services and specialities of Haya Solutions. Haya Solutions worked with medical practices and healthcare providers to ensure that their e-systems and applications are HIPAA-compliant and provide the highest protection to their patients’ and clients’ information and other sensitive and demographic data. Our services of building regulations-compliant applications also ensure that the medical practice or the healthcare facility is ready for any data security audits while providing HIPPA compliance reporting requirements, for example.

The latest IBM Data Security Report[2] estimates that the average total cost of a data breach is $ 3.92 million. In addition to the costly financial losses, compensations and ransoms paid by the medical practice or the healthcare provider, there are the intangible costs of bad reputation and image. That’s why healthcare providers need to be prepared.

      Alvi Armani’s testimonial

To help our clients, we have developed a strict process to implement data security in medical practices and healthcare establishments:

1-    Establish your guard

In this stage, we work closely with the healthcare provider’s team to implement the proper systems in place and perform a digital transformation to manage access to information. We ensure appropriate measures of authentication and verification are in place; apply robust access controls and use analytics to ensure compliance to regulations and monitoring activities.

 2-    Manage Threats

 We implement highly secured solutions to protect our client’s business against cyber threats as well as unauthorized internal access that might lead to internal security breaches.

 3-    Monitor and audit

With the ever-increasing volume of hacks and breaches, we believe that monitoring protocols should be implemented to deal with the complexity of the IT systems in the healthcare industry including, but not limited to, multi-clouds, data distribution, big data, and new and emerging threats.

 4-    Correct and remediate

To recover after a data security breach is utmost important to our client’s business. Our data security professionals work to increase the digital resilience of our client’s systems by tackling any gaps in the business operations and compliance with local and global regulations.

5-    Be Proactive

 Being proactive in protecting your medical practice of establishment is not a luxury but a must in this day and age of cloud-based services.  To do so, the healthcare provider needs to partner and collaborate with the right solution provider that acquire the skills and expertise required to protect against data security breaches.

[1] https://www.cpomagazine.com/cyber-security/lifelabs-data-breach-the-largest-ever-in-canada-may-cost-the-company-over-1-billion-in-class-action-lawsuit/

[2] https://www.ibm.com/security/data-breach

AttendLab®

AttendLab® is a new technology replaces the legacy attendance systems

There is no way to misuse the attendance system anymore

10 Reasons to choose AttendLab®

1. Flexibility:

   –  Employees can Sign In/Out the workplace using their own mobile phones or a company mobile/tablet using Face Recognition

2. Accuracy:

   –  100% Face ID Accuracy

3. Mobility:

   –  The workplace can be an office or a remote site such as project location, work field, school, or school bus

4. Control:

   –  The mobile/tablet can be restricted to capture attendance geographically on the map, by an IP address or a range of IP addresses
   –  Multi-Users
   –  User’s Roles and Role’s Permissions
   –  Audit Log

5. Global:

   –  Multi-timezones attendance reporting

6. Freedom:

   –  You are not locked-in by the devices’ vendors anymore, you can use any mobile phone or tablet device

7. 100% Cloud:

   –  No Installation, No Infrastructure, No Servers, and No IT Support are required

   –  You can access the attendance reports in realtime “immediately” anywhere and on-demand via the internet

8. Free:

   –  Free Updates to the Application and the Mobile App
   –  Free 24/7 support
   –  Free Plan up to 5 employees

9. Reporting:

   –  Reports can be exported to Excel or CSV format that can be easily imported to Payroll and HR Systems
   –  Dashboard

10. The most efficient and the lowest total cost of ownership in the attendance systems industry

    –  Attendlab® Total Cost of Ownership is 50% lower than the legacy systems

What are you waiting for?

Sign Up Today

100% Free – No Credit Card is required

 Zoho Creator has been named a “Challenger” in Gartner’s 2019 Magic Quadrant for Enterprise Low-Code Application Platforms. Our position has grown tremendously compared to previous years, reflecting Zoho’s renewed focus on serving enterprise markets.

Low-Code has arrived for enterprise

The report observed that low-code tools have grown more feature rich, secure, and scalable while still being able to build and deploy applications in a fraction of the time, making them an essential tool for enterprises.

“By 2024, three-quarters of large enterprises will be using at least four low-code development tools for both IT application development and citizen development initiatives.”

-Gartner

Why Zoho Creator is a Challenger

Out of the 200 vendors considered, only 18 made it to the Magic Quadrant for Low-Code Application Platforms. Among them is Zoho Creator, which was featured for its:

• Positive customer feedback on features and functionality
• Ease of deployment
• Strong partner reseller network
• Clear and transparent pricing models

Magic Quadrant for Enterprise Low-Code Application Platforms

Congratulation to Haya Solutions Team for being Oracle-NetSuite Certified!

Haya Solutions Inc. Wishing you all dear Muslim families a happy Ramadan.