In 2019, almost 15 million Canadians – including students – were affected by a data security breach of Life Labs system. The patients’ personal data hack of Life Labs – a Canadian health care provider specializing in laboratory tests – is estimated to lead to a $1 billion lawsuit.
Data security breach is a nightmare for any medical practice, and patients’ personal information must be protected in all means available to prevent potential identity theft, cybercrimes and fraudulent financial transactions. As a healthcare provider, either a doctor, laboratory, or other healthcare professions, your practice is obligated by law to protect your clients’ information and data. Several regulations are implemented throughout the years to ensure the compliance of medical practices and healthcare providers; such as the US standards, HIPAA (the Health Insurance Portability and Accountability Act), which aims at health insurance portability and protection of patient privacy, including both data and information stored in physical files or electronic data. Canadian regulations are getting more restrictive due to recent security breaches, and there is an emerging trend in the market for tightening data security measures to protect patients’ data.
With digitizing access to the healthcare information by patients and other healthcare providers comes the risks of data security, which is one of the niche services and specialities of Haya Solutions. Haya Solutions worked with medical practices and healthcare providers to ensure that their e-systems and applications are HIPAA-compliant and provide the highest protection to their patients’ and clients’ information and other sensitive and demographic data. Our services of building regulations-compliant applications also ensure that the medical practice or the healthcare facility is ready for any data security audits while providing HIPPA compliance reporting requirements, for example.
The latest IBM Data Security Report estimates that the average total cost of a data breach is $ 3.92 million. In addition to the costly financial losses, compensations and ransoms paid by the medical practice or the healthcare provider, there are the intangible costs of bad reputation and image. That’s why healthcare providers need to be prepared.
To help our clients, we have developed a strict process to implement data security in medical practices and healthcare establishments:
1- Establish your guard
In this stage, we work closely with the healthcare provider’s team to implement the proper systems in place and perform a digital transformation to manage access to information. We ensure appropriate measures of authentication and verification are in place; apply robust access controls and use analytics to ensure compliance to regulations and monitoring activities.
2- Manage Threats
We implement highly secured solutions to protect our client’s business against cyber threats as well as unauthorized internal access that might lead to internal security breaches.
3- Monitor and audit
With the ever-increasing volume of hacks and breaches, we believe that monitoring protocols should be implemented to deal with the complexity of the IT systems in the healthcare industry including, but not limited to, multi-clouds, data distribution, big data, and new and emerging threats.
4- Correct and remediate
To recover after a data security breach is utmost important to our client’s business. Our data security professionals work to increase the digital resilience of our client’s systems by tackling any gaps in the business operations and compliance with local and global regulations.
5- Be Proactive
Being proactive in protecting your medical practice of establishment is not a luxury but a must in this day and age of cloud-based services. To do so, the healthcare provider needs to partner and collaborate with the right solution provider that acquire the skills and expertise required to protect against data security breaches.