Technical Support

Technical Support


We provide 24/7 IT Technical Support Service to Individual and Business customers. Our IT experts repair 95% of all IT problems remotly via the Internet. Onsite support service is available for GTA customers during the regular office hours.

Our Technical Support service includes but not limited to the following:

  • Operating Systems installation, configuration and troubleshooting
  • Applications installation, configuration, backup and support
  • Security
    • Remove viruses, adware and all security threats
    • Install, configure and support security applications and appliances
  • Restore and recover lost data files and/or email
  • Hardware
    • Desktop PC, Laptops and Servers maintenance and upgrades
  • Network
    • Install, configure and troubleshoot wired and wireless network equipment and infrastructure
    • Install, configure and support VOIP applications and appliances


  • Efficiency and effectiveness
  • Professionalism
  • Experience
  • High availability
  • Quick response
  • Accountability
  • High customer satisfaction
  • Affordable prices


Our IT team is expert in troubleshooting, performing root cause analysis and implementing the most effective, efficient and permanent resolution.

How much?

We are flexible; you can select one of the following pricing models:

  • Time and Material-based:
    • Remote: 25$ CAD per hour (tax included)
    • Onsite (GTA only): 55$ CAD per hour (tax included)
  • SLA-based: Contact us

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