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Zoho Books vs Quickbooks

As businesses increasingly rely on technology, leveraging the right software to manage finances is essential. Regarding accounting software, Zoho Books and QuickBooks Online are two of the most popular options. Both programs offer robust features that help businesses stay organized and financially efficient. However, there are several reasons why Zoho Books may be the better choice for companies looking to streamline their accounting processes.

If you're looking for an accounting software solution for your small business, you may have noticed that there are many different options available. One of the most popular choices is QuickBooks Online (QBO), but other options, including Zoho Books, are available. While both QBO and Zoho Books are comprehensive accounting software solutions, there are several reasons why Zoho Books may be the better choice for your business.

1. Easier to Use: 

Zoho Books is built with user-friendliness, making it an ideal option for small businesses and entrepreneurs seeking simple accounting solutions without a complicated learning curve. The platform boasts an easy-to-navigate dashboard that displays essential financial information in a well-organized visual format, enabling users to evaluate their business's financial status at a glance quickly. The layout is thoughtfully structured, allowing users to easily find critical functions like invoicing, expense tracking, and bank reconciliation, avoiding the hassle of navigating through intricate menus.

Moreover, Zoho Books includes integrated guides, detailed tutorials, and a comprehensive knowledge base to assist new users in getting started swiftly. This feature makes it particularly suitable for those with limited or no previous experience with accounting software. The learning curve is minimal, allowing users to begin managing their finances almost right after setting up the platform.

In comparison, QuickBooks Online (QBO) provides a more extensive range of features, serving businesses that need advanced accounting tools and integrations. However, its vast capabilities can make it more complicated and daunting, especially for individuals not well-versed in accounting software. Although the interface is robust, it can often appear cluttered with numerous menus, settings, and options, prompting users to dedicate time to learning how to navigate the system effectively. While QuickBooks offers tutorials and support resources, new users frequently need extra assistance to make full use of all its functionalities.

Conversely, Zoho Books prioritizes simplicity and user-friendliness. The platform simplifies essential accounting tasks, decreasing the steps necessary to accomplish everyday actions such as generating reports, setting up automation, or handling invoices. This intuitive design lessens frustration and enables business owners to concentrate on expanding their operations instead of spending too much time learning how to operate their accounting software.

 In the end, Zoho Books is the more user-friendly option for users who value ease of use, quick access to vital features, and a seamless onboarding process. However, QuickBooks Online remains a robust alternative for businesses that need a wider array of accounting features and are prepared to invest time in mastering the software.

2. Robust Reporting Capabilities:


Zoho Books delivers a more thorough and adaptable option when considering reporting features than QuickBooks Online (QBO). For companies that heavily depend on financial data to inform their decisions, Zoho Books stands out with its extensive financial reports, modifiable dashboards, and smooth integration with Zoho Analytics—a robust analytics and visualization solution included without additional cost.

In-Depth Reports & Analysis

Zoho Books includes a broad array of ready-made reports that offer businesses a detailed perspective on their financial situation. These reports encompass:

Customer Balances: An in-depth analysis of pending invoices and payment behaviours.

Sales & Revenue: Overview of income origins, customer patterns, and revenue trends.

Expense Tracking: Categorized reports detailing expenditures, aiding companies in optimizing their budgets.

Profit & Loss Reports: A succinct overview of profitability over designated time frames.

Tax Summary & Compliance: Effortlessly produce tax documentation, including GST, VAT, and sales tax obligations.

Though QuickBooks Online also provides reporting functionalities, its default reports can sometimes be less adaptable than Zoho Books. Many advanced reporting options in QuickBooks are restricted to higher-level plans or necessitate added third-party integrations, whereas Zoho Books offers increased flexibility and customization across all pricing levels.

Tailored Reports & Dashboards

One of the notable benefits of Zoho Books is its capability to develop custom reports and dashboards suited to a business’s unique requirements. In contrast to QuickBooks Online, where users might depend on preset templates, Zoho Books enables users to:

Modify report layouts with preferred data elements.

Implement filters and segments to analyze specifics like sales by location, departmental expenses, or customer behaviours.

Automate report creation, ensuring that essential financial updates are always current.

The dashboard in Zoho Books is also highly customizable, enabling users to pin their most pertinent financial KPIs (Key Performance Indicators) directly to the main screen. This facilitates quick access to crucial business metrics without navigating through multiple menus.

Effortless Integration with Zoho Analytics

A distinguishing feature that places Zoho Books ahead of QuickBooks Online is its built-in connection with Zoho Analytics. This sophisticated reporting and business intelligence application allows users to:

Develop comprehensive, visually appealing reports utilizing drag-and-drop customization.

Generate interactive charts, pivot tables, and heatmaps to evaluate financial data from various angles.

Link financial information with other business functions such as CRM, inventory, and sales for a comprehensive business perspective.

Establish automated reports that compile and dispatch insights directly to business owners or finance teams on a predetermined schedule.

Although QuickBooks Online does provide some integrations with external analytics solutions, they often lack the seamlessness of Zoho’s native connection with Zoho Analytics. Companies using QuickBooks may need to buy additional software or manually export data to outside tools for enhanced reporting.

Conclusion

Zoho Books is the better option for businesses that require extensive financial insights, tailored reporting, and advanced analytics without added costs. Its integrated Zoho Analytics, comprehensive financial reports, and interactive dashboards make it a powerful yet intuitive choice. 

However, for companies seeking fundamental financial reporting without much customization, QuickBooks Online might still suffice, particularly for users already acquainted with the QuickBooks ecosystem.

3. Better Customer Support:


One of the most significant benefits of Zoho Books compared to QuickBooks Online (QBO) is its outstanding customer support availability. Zoho Books offers 24/7 customer support, which means users can receive help at any hour, no matter their location or work schedule. In contrast, QuickBooks Online mainly provides support during regular business hours, which can be less convenient, particularly for businesses that operate beyond the typical 9-to-5 timeframe.

Zoho Books: Round-the-Clock Customer Support Availability  

Zoho Books recognizes that businesses operate at all times, which is why they offer customer support around the clock. Whether users require help with technical difficulties, navigating features, or addressing accounting inquiries, Zoho’s team is reachable through various channels, including:

Live Chat: Immediate access to support representatives, minimizing wait times.  

Email Support: Send inquiries and get responses at any time.  

Phone Support: Direct help for urgent matters.  

Extensive Knowledge Base: Detailed guides, FAQs, and video tutorials for self-service assistance.  

This 24/7 support framework makes Zoho Books especially attractive to freelancers, entrepreneurs, and businesses that work beyond regular hours, such as e-commerce enterprises, international organizations, or those managing financial tasks late into the night.

QuickBooks Online: Restricted Support Hours  

While QuickBooks Online does provide customer support, it generally adheres to standard business hours (Monday to Friday, 9 AM – 6 PM, based on the region). This can be frustrating for users who require immediate assistance outside of these hours, such as:

Business owners handling finances late at night who find they cannot address an urgent problem until the following day.  

Companies situated in various time zones that may not align with QuickBooks’ support hours.  

Entrepreneurs who operate on weekends and need real-time help but discover that support is unavailable.  

Though QuickBooks Online features a community forum and a knowledge base, these resources do not always yield instant solutions, forcing users to wait for customer service to become available.

Conclusion: Zoho Books Excels in Customer Support  

For businesses seeking on-demand support at any time of day or night, Zoho Books clearly outshines QuickBooks Online. The 24/7 availability ensures minimal interruptions and quicker problem resolution, which can be essential for financial management.

In contrast, QuickBooks Online’s limited support hours may pose challenges for users needing immediate assistance outside of business hours. If dependable, always-accessible support is a crucial aspect for your business, Zoho Books is the superior choice.


A professional blog header image comparing Zoho Books and QuickBooks. The image features a split-screen design with "Zoho Books" on the left and "QuickBooks" on the right, separated by a bold "VS" in the center. The background includes financial charts, calculators, a laptop, and accounting-related elements, emphasizing business finance. The colour scheme is neutral with blue and gray tones, creating a professional and clean look

4. More Affordable: 


When selecting accounting software, the price is often a critical consideration, notably for small businesses, startups, and freelancers. In this context, Zoho Books presents a more economical option compared to QuickBooks Online (QBO), making it appealing for businesses mindful of their budgets.

Zoho Books: Cost-Effective Pricing & Free Trial 

Zoho Books features a lower entry cost and various pricing options to suit businesses of different sizes. Key benefits include:

Starting Price: $9/month for the Basic Plan, which encompasses invoicing, expense management, bank reconciliation, and financial reporting.

Free Plan: Available for businesses earning below a specific revenue threshold, making it a fantastic choice for startups and individual entrepreneurs.

Flexible Pricing Tiers: Intermediate plans provide extra features such as automated workflows, project management, and multi-currency support at competitive rates.

Free Trial: Companies can explore the software prior to committing to a paid subscription.

The affordability of Zoho Books makes it especially attractive to small businesses in search of a budget-friendly, yet comprehensive accounting solution.

QuickBooks Online: Increased Costs with Enhanced Features

QuickBooks Online, despite its rich feature set, is priced higher:

Starting Price: $25/month for the Simple Start Plan, which provides basic functionalities like invoicing and expense tracking.

Higher-Tier Plans: For companies needing more advanced capabilities such as inventory management, bill payments, or additional users, the costs can escalate to $50, $80, or even $180 per month for enterprise-level features.

No Free Plan: Unlike Zoho Books, QuickBooks does not provide a permanently free option, making it less attainable for micro-businesses or startups operating on limited budgets.

Limited Trial: QuickBooks Online offers a 30-day free trial, but businesses are required to switch to a paid plan afterward.

While QuickBooks Online boasts a robust set of tools, its higher price point can be burdensome for smaller enterprises that do not require advanced features. Many of its top functionalities are restricted to higher-priced subscription levels, rendering it less cost-effective for new businesses.

Final Verdict: Zoho Books Prevails in Affordability

For businesses seeking an economical accounting solution that also offers strong features at a lower price, Zoho Books is the superior option. Its starting price of $9/month (or free for qualifying businesses) makes it a budget-friendly choice for small businesses, freelancers, and startups.

Conversely, QuickBooks Online is more appropriate for larger firms or those with more intricate accounting requirements—but at a considerably higher price. If cost efficiency is a primary concern, Zoho Books delivers the best value without sacrificing essential accounting features.

5. More Scalable: 

For startups and small businesses, selecting the right accounting software that offers a balance of affordability, user-friendliness, and scalability is essential. Zoho Books emerges as a more comprehensive and cost-efficient option when compared to QuickBooks Online (QBO) due to its extensive feature set, automation capabilities, and smooth integration with other Zoho applications.

Scalability & Cost-Effectiveness  

Engineered for Expansion: Zoho Books offers a scalable solution, enabling businesses to begin with the low-cost Basic Plan and move up as their requirements change.  

Competitive Pricing: With plans beginning at only $9/month, it stands as one of the most budget-friendly full-featured accounting solutions, unlike QuickBooks Online’s starter plan which is priced at $25/month.  

Free Plan Offered: Startups and companies with lower income can take advantage of Zoho Books’ free plan, making it a fantastic entry-level choice for entrepreneurs and freelancers.  

Ease of Use & Automation  

Zoho Books makes accounting straightforward with an intuitive interface and robust automation features, allowing business owners to manage their finances effectively without requiring extensive accounting expertise.  

Automated Bank Reconciliation: Automatically syncs transactions, minimizing the need for manual data entry.  

Invoice Management: Features customizable invoices, recurring billing, and automated payment reminders.  

Expense Tracking: Monitors and categorizes expenses, simplifying financial management.  

Multi-Currency Support: Perfect for businesses dealing with international clients, facilitating transactions in various currencies.  

These automation features assist in saving time and reducing errors, making Zoho Books an excellent option for busy entrepreneurs.

Integration with Other Zoho Products  

A significant benefit of Zoho Books over QuickBooks Online is its in-depth integration with the Zoho ecosystem, which includes:  

Zoho CRM: Oversee customer relationships and financial information all in one place.  

Zoho Inventory: Monitor inventory levels, purchase orders, and stock activity.  

Zoho Analytics: Produce advanced financial reports and business insights.  

Zoho Payroll: Streamline payroll processing for staff.  

This integration enables businesses to handle various facets of their operations from a single platform, lessening the need for third-party software and enhancing workflow efficiency.

More Features Compared to QuickBooks Online  

Although QuickBooks Online provides basic accounting capabilities, Zoho Books surpasses it by including:  

✅ Advanced Invoicing Tools – Personalized templates, multi-currency invoicing, and automatic payment follow-ups.  

✅ Inventory Management – Real-time inventory tracking, stock adjustments, and management of purchase orders.  

✅ Project Management – Delegate tasks, monitor billable hours, and oversee expenses within the same platform.  

✅ Workflow Automation – Automate activities like invoicing, payment reminders, and reporting.  

In contrast, QuickBooks Online necessitates additional third-party integrations for inventory and project management, usually at an extra charge. This makes Zoho Books a more feature-laden solution right out of the box.

Final Verdict: Zoho Books Delivers Greater Value & Functionality  

For companies in search of a comprehensive, affordable, and scalable accounting software solution, Zoho Books is the better option.  

More features available at a lower price than QuickBooks Online.  

Advanced automation features that lessen manual workload.  

Seamless integration with Zoho’s ecosystem, enhancing business management efficiency.  

Well-suited for startups, small enterprises, and international firms requiring multi-currency functionality.  

While QuickBooks Online continues to be a strong option for larger organizations with more intricate financial requirements, Zoho Books offers a more budget-friendly and feature-rich alternative for businesses wanting to manage their accounting effectively without overspending.

Conclusion


When selecting accounting software, key aspects to consider include flexibility, customization, and cost-effectiveness. In these respects, Zoho Books excels beyond QuickBooks Online (QBO), making it the favored option for small businesses, startups, and entrepreneurs seeking a holistic, accessible, and adaptable accounting solution.

Extensive Customization Features

One of the primary strengths of Zoho Books over QuickBooks Online is its broad range of customization options. In contrast to QBO, which offers limited customization capabilities, Zoho Books enables users to modify the platform according to their unique business requirements. This encompasses:

Personalized Invoices & Reports: Tailor invoice formats, branding, and financial statements to reflect your business's identity.

Custom Workflows: Automate repetitive processes like invoicing, reminders, and approvals.

Adaptable Chart of Accounts: Modify the accounting framework to align with your business model.

Individual User Roles & Permissions: Manage access levels for staff and accountants.

These customization features empower businesses to develop an accounting system that caters to their specific needs, enhancing efficiency and saving time and costs in the long term.

Cost-Effective, User-Friendly & Feature-Rich

Zoho Books serves as an economical alternative to QuickBooks Online, providing more features at a lower cost. Its user-friendly interface, automation capabilities, and smooth integrations simplify financial management without requiring extensive accounting expertise.

Moreover, with functionalities such as:

✅ Automated bank reconciliation

✅ Support for multiple currencies

✅ Inventory & project administration

✅ 24/7 customer assistance

✅ Integration with Zoho’s suite

Zoho Books delivers all necessary elements for small businesses to enhance their financial management processes.

The Perfect Option for Small Enterprises

For companies that emphasize affordability, user-friendliness, and customization, Zoho Books is the definitive choice. It surpasses QuickBooks Online in flexibility, enabling businesses to modify the software to suit their particular needs while maintaining low costs.

If you are in search of an affordable, scalable, and customizable accounting solution that evolves alongside your business, Zoho Books stands out as the top recommendation.

Try Zoho Books Now!Zoho Services
Mostafa Adam

Mostafa Adam

CEO at Haya Solutions Inc.

Mostafa Adam is an experienced professional with a wealth of knowledge in various industries across the globe for 25 years. He boasts an impressive academic background, having earned a Computer Science and Engineering degree from Menofia University, a Post Graduate Certificate from Seneca College, and an EMBA from the Rotman School of Management, University of Toronto. Furthermore, he has achieved PMP, ISO, and ITIL Service Manager certificates.